The Brand

A globally recognized leader in mobility and innovation, this organization is renowned for creating products and experiences that blend advanced engineering, cutting-edge technology, and user-centric design. Driven by a strong culture of research and innovation, it develops solutions that address evolving consumer expectations and future mobility challenges. With multidisciplinary teams spanning design, technology, and product development, the company continuously delivers impactful, high-quality innovations. Its commitment to excellence, reliability, and continuous improvement has established it as a key force shaping the future of mobility worldwide.

Skill Set

Strategic CX & UX professional with expertise in shaping user experiences at a systems and organizational level. Combine design thinking, business acumen, and research-driven insights to create impactful products, services, and customer experiences.

• Strong experience in UX strategy, service design, DesignOps, and human-centered innovation
• Ability to translate user, market, and societal insights into actionable strategic frameworks
• Proven experience establishing scalable UX processes, methodologies, and governance models
• Excellent stakeholder management, facilitation, communication, and workshop leadership skills

Responsibility

Involves driving experience strategy, organizational transformation, and innovation initiatives while aligning business goals with user needs.

• Lead the development and execution of UX strategies aligned with business and customer objectives
• Drive service design, DesignOps, and experience-led innovation initiatives across projects
• Facilitate workshops, stakeholder discussions, and strategic decision-making sessions
• Collaborate with research, design, product, and business teams to deliver integrated solutions
• Lead end-to-end strategic programs, ensuring alignment between long-term vision, business priorities, and user experience outcomes